See how McCann Systems can help maintain, service, or upgrade your existing audio visual system.

In addition to our turnkey design build services, we’re recognized for our audio visual design consulting services. We’ll initiate a needs analysis, assess space, workflow and other parameters to determine what facilities and equipment are best tailored to your day-to-day operations. Throughout the planning process, McCann consultants manage expectations. Your project manager will keep you informed so you’ll know the status of your project throughout the process. When it’s all said and done, our industry-leading reputation rides on your satisfaction.

Creating the Bid Package

If your corporate policy requires a bid process, we will generate a carefully considered equipment list and a real world budget. Our in-house engineering, design and drafting specialists will develop all construction drawings and documentation. The package will be complete and ready to be put out for bid.

Why We Excel

Our design consulting services are far more advanced than those available from conventional audio visual design firms. At McCann Systems, we’re able to leverage our design build experience to push the technology envelope.

Totally immersed in end-to-end audio visual creation, we know what’s feasible and what’s not. We are completely aware of what advanced equipment and techniques are being developed and used. We know what equipment could create installation problems and what makes good economic sense. And because we design and build, our drawing packages are more precise than you’d get from a typical audio visual design consulting company.

A Word About Independence

As independent consultants, we are free to specify the equipment best suited to your project. We’re not allied with any single manufacturer or brand. Dedicated solely to client needs, you’ll always get the equipment recommendation that’s best for your project.

Working directly with you, your architect, builder and/or designer, McCann will transform your audio visual vision into a working reality. It begins with a thorough needs assessment where we will determine the environment. We will nail down all aspects by analyzing workflow usage patterns and other criteria. From the outset, we will manage expectations so you will know exactly your project will be like upon completion. Your turnkey audio visual solution will be installed on-time and on-budget.

A project manager, dedicated to your satisfaction, will be thoroughly familiar with all details, timelines, budgets and expectations. He will communicate with you frequently and update you regularly as he closely monitors every step of the project from concept through completion.

End-to End Responsibility
  • Estimating and Value Engineering
  • Design, Engineering and Architectural Planning
  • Warehousing and Staging
  • Fabrication and Testing in our facility
  • On-site Installation, System Calibration and Testing
  • Commissioning
  • Warranty and Training

 

Engineering and Documentation… the Complete Package

Following a needs assessment, estimating and value engineering study, we’ll determine a cost-effective budget. Our in–house specialists will create connectivity and block diagrams, facility plans, engineering drawings and other necessary documentation.

Programming… Another In-House Technical Service

Few audio visual design build firms boast an in-house programming department. At McCann, we create our own macros and write custom code so your audio visual devices and GUI’s are intuitive and user-friendly. Our own programming department means we can expedite the tailored solutions that have built our reputation for design build excellence.

Staging, Fabrication and Assembly… Carefully Choreographed to Eliminate Delays

We will acquire the equipment best suited to your needs. We’ll build the racks, wire, assemble and test the system in our facilities. This carefully choreographed scenario minimizes on-site delays and delivers documentation and a system primed and ready for smooth installation.

Installation by Professionals

Our professional, technical installers manage the on-site equipment installation and video calibration processes. Following installation, our specialists will test your system end-to-end to assure it meets manufacturer specifications and operates as it was designed to.

Final Systems Commissioning and Training

Once you’re totally satisfied and sign off on the installation, we will train your staff and provide your personnel with operational manuals and a handy, quick-start reference guide.

An Unprecedented Warranty

McCann Systems will warranty parts and labor for a full year, even if the manufacturer’s warranty calls for a shorter duration. That’s unprecedented in this industry and an indication of how strongly we stand behind our design build projects from end-to-end.

Delivering Peace of Mind

Day-in and day-out, you rely on your audio visual equipment to communicate ideas, win new business and help run your enterprise. Once your equipment comes out of warranty, McCann’s industry-leading service programs can deliver the peace of mind you need to focus on your meetings and presentations. You will feel confident knowing your audio visual equipment will perform as designed.

Through our dedicated, toll-free service number and email address, McCann’s certified technicians are on call to perform emergency and non-emergency service for all McCann installed and non-McCann installed systems. As a first step we will attempt to troubleshoot the problem on the phone.

Certified, Prepared, Knowledgeable

All McCann service technicians have industry-recognized credentials and are CTS Certified through InfoComm. To familiarize them with all aspects of your customized equipment, they’re present during the commissioning of your system. To ensure efficient service, each technician is trained on the equipment. They are totally familiar with expected levels of system performance and are armed with all the proper documentation to hit the ground running.

Contacting the Service Department

When contacting our Service department please provide as much detail as possible about your service request or problem, indicating when you would like the service performed. This will better enable us to assist you. You may also review some basic troubleshooting FAQ’s which may resolve your problem without the need to send a service technician.

Service Department Contact Info:

Toll Free: 1-888-346-9797
service@mccannsystems.com 

Audio Visual Technical Staffing

There are a number of scenarios in which McCann’s audiovisual specialists can meet your staffing needs. If you have an existing audio visual department and key personnel are unavailable for a presentation, call us; when your staff needs tech assistance for a major presentation, we can be there; perhaps you’re staging a trade or consumer event, in or out of town, and want to be sure all equipment is setup on time and operates flawlessly, we will handle it. Utilizing our design build experience and in-house, certified technicians, McCann is the answer to your technical staffing needs. And of course, we handle the bookkeeping and paper work details.

Audio Visual Equipment Rental

Leveraging our broad design build experience as a foundation, McCann Systems offers a wide array of the latest audio visual equipment for rental. Whether it’s projectors, video conferencing systems, flat panel LCDs, audio components, plasma screens, or any other audio visual equipment or system, we rent it at competitive prices. And our own delivery team makes sure the equipment arrives on time in perfect operating condition. Should you need a special audio visual system designed, our in-house design group can create virtually any arrangement for your venue.

 

Rental Support Services

If you need additional services, McCann Systems can provide technical staffing to accompany your rental. Depending on your needs, our specialists will arrive well before your event to prepare the space, evaluate power and attend to other essentials. They will setup the systems and when necessary train your employees on the equipment. If you like, we can supply staffing for either on-site or off- site venues. And if a short term rental turns into a long term need, we work with you to accomplish your goals.